FAQs

Appointments

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Initial visits are 50 minutes; follow-ups are typically 30 minutes. We find these longer visit times help us with shared decision-making and education.

Yes! These are conducted by video through a secure HIPAA-compliant telehealth platform.
You must be in the state of Oregon for your visit. Your provider has a link that never changes.
Please check your appointment reminder email to find the link for your provider, or look in the “Announcements” section of the Charm PHR Portal.

Oregon.

No, we do speciality medical care and thus cannot serve as your PCP. We may be able to help with some primary care concerns but it is necessary to have a local PCP. We have been in this community for a long time and have many wonderful recommendations if you need one.

Billing & Insurance

We are contracted and in-network with the following:

  • PacificSource Commercial (not OHP or Medicare)
  • Regence BCBS
  • Providence Commercial
  • Moda
  • Aetna
  • First Choice Health Network

As this is a small practice, you are responsible for being aware of your coverage and deductible.

Yes! We offer a same day cash pay discount for patients that have insurance we are not contracted with or those that prefer to pay privately. We can give you a superbill to submit to your insurance and many of our patients do get reimbursed for some out of network care (this varies by your plan). 

Current Patients

Your sessions are scheduled in advance and we reserve that time exclusively for you. If you must cancel or reschedule, for any reason, please notify us by phone/text or email a minimum of 48 hours in advance. When you cancel or miss a session without the required notification we are unable to fill the time slot for another person and you will be charged a $100 fee.

Phone/Text: 541-320-7930
Email: info@garnetwellness.com

First, please contact your pharmacy to see if they have refills on file for you.
Otherwise, please give us 72 hours for medication refill requests, we are a small practice and do not have coverage for this 24/7. We do not make adjustments to medications outside of a scheduled appointment.

Hormone Replacement Therapy – HRT (optional)

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Yes. We specialize in this.

Topic or Sub-Group 1

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Contact

Phone / Text:
541-320-7930
Fax:
541-604-7479
Email:
info@garnetwellness.com
Address:
354 NE Greenwood Ave
Suite 211
Bend, OR 97701
(Located inside the Spectrum Building)
Telehealth:
Available across Oregon

Current Patients:
Please visit the Charm Health patient portal for all communication.